Yes! All our customized products are available on a pre-order basis. You can place your order with your preferred design, color, and style to get a truly unique piece.

For mala preservation, please place your order at least 15 days in advance so we can deliver the best quality work on time.

Yes, separate customization charges are applicable for all custom products. The final price will be confirmed based on your specific requirements.

Yes, we only accept prepaid orders. Cash on Delivery (COD) is not available. Full payment must be made upfront to confirm your order.

If your product arrives damaged, please share an unboxing video recorded at the time of delivery. Damage claims will not be accepted without video proof. Once verified, we will do our best to resolve the issue for you.